Privacy Policy

1. Introduction

At Gift The Stars ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This privacy policy applies to all information collected through our website, as well as any related services, sales, marketing, or events (collectively, the "Services").

2. Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal Data: We may collect personally identifiable information such as your name, email address, postal address, phone number, and payment information when you create an account, place an order, or subscribe to our newsletter.
• Shipping Information: For physical products (prints and framed posters), we collect shipping addresses, contact details, and delivery preferences to fulfill your order.
• Customization Data: When you create a star chart, we collect the information you provide about dates, times, locations, and personal messages to create your customized product.
• Usage Data: We may automatically collect certain information about how you access and use our Services, including your IP address, browser type, operating system, referring URLs, and information about your visit.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Services and hold certain information to help provide you with a better user experience.

3. How We Use Your Information

We use the information we collect about you for various purposes, including:

• To provide, maintain, and improve our Services.
• To process and fulfill your orders and send you related information, including confirmations, shipping updates, and receipts.
• To create and personalize your star chart according to your specifications.
• To facilitate shipping and delivery of physical products to your designated address.
• To communicate with you about products, services, offers, and promotions.
• To respond to your comments, questions, and requests.
• To monitor and analyze trends, usage, and activities in connection with our Services.
• To detect, prevent, and address technical issues.
• To comply with legal obligations.

4. Sharing Your Information

We may share your personal information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, and other third parties who perform services on our behalf, such as payment processing, data analysis, email delivery, printing, shipping, and hosting services.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
• With Your Consent: We may share your information with your consent or as otherwise disclosed at the time of data collection or sharing.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. For more information about the types of cookies we use, why, and how you can control them, please see our Cookie Policy.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

7. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You may request copies of your personal information that we hold.
• Rectification: You may request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You may request that we erase your personal information, under certain conditions.
• Restriction: You may request that we restrict the processing of your personal information, under certain conditions.
• Object: You may object to our processing of your personal information, under certain conditions.
• Data Portability: You may request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: privacy@giftthestars.com.

9. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

10. Third-Party Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this privacy policy.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this privacy policy, please contact us:

Email: privacy@giftthestars.com